Delivery
Shipping And Handling
Shipping and Delivery is carried out following our strict delivery policy. UK delivery costs between £2.99 and £6.99 depending on class of postage and size of parcel. Please note, we do not ship or invoice to PO Box addresses.
If you are buying something as a present, why not save yourself the hassle and let us gift wrap it for you. We have two different colours of paper to choose from (silver and blue) and we can handwrite a message for you on a gift tag if desired. The gift wrapping service is from just £3.99 for most items (larger parcels may vary in price). Please note on the order form your wrapping requirements and we will contact you if further information is needed.
Delivery ScheduleAll orders placed before 3.30pm will be despatched the same day using either Parcel Force, TNT or Royal Mail.
Deliveries are made Monday to Friday 8am - 6pm
See below for full details on all delivery times and costs.
Delivery Prices
| Method |
Charge |
Delivery Times |
| UK Mainland First Class |
£3.99 |
First Class Post Delivery
|
| UK Mainland Second Class |
£2.99 |
2-3 Days |
| Guaranteed UK Next Day Delivery |
£6.99 |
Guaranteed Next Day using Parcel Force (if ordered before 3.30pm.) |
| Scottish Highlands, Northern Ireland, Channel Islands, Isle Of Man and Isle Of Wight |
£4.99 |
2-5 Days |
| Republic Of Ireland |
£12.95 |
2-5 Days |
| Major European Countries |
£9.99 |
3-5 Days |
| Austria, Italy and Portugal |
£19.95 |
3-5 Days |
| Norway (Including Customs Charge) |
£29.99 |
3-5 Days |
| America and Canada |
£29.95 |
3-5 Days |
| Australia & New Zealand |
£29.95 |
5-10 Days |
Please note, we do not ship or invoice to PO Box addresses. We will contact you immediately if the goods are out of stock and arrange for an alternative at your will, or keep you informed of delivery expectations.
All goods are packaged discreetly, and if you have anyspecial requirements please enter these on the orderform (general information/special requirements, page 2 of ordering process) or ring our customer help line (0870 2404604). Phone lines are open from 9-5 Mon - Fri (except Christmas and Bank Holidays).
Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed or called with the option to cancel your order if you would rather not wait, and we will, of course, keep you informed of the expected delivery time.
